DISGUSTED WITH SERVICE RECEIVED

I am very disappointed with service I have received from standard bank, I made an application for a loan on the 24th February 2016, and I was advised my turnaround time for payment would be 48 hours it been 8 days and still no payment. I keep being told the same thing that my case is being escalated and that someone will call me.<br> I need this money today, and being told nothing can be done.<br> Managers are all in a meeting and only Agents are on the floor.<br> my query is clearly not important with Standard bank and it worrying to know my services are no longer needed.<br> I cancelled another loan from another bank because I wanted to use the bank I currently bank with.<br> <br> can I at least be contacted by someone to really advise what going on, and not the running around in circles.<br> <br> I WANT THIS MONEY TRANSFERRED TO MY ACCOUNT TODAY!!!. as per the sales call that I was approved and money only needed to be transferred.