FA
Faheema A

1 reviews | Active since May 2011

31 May 2016, 05:32

DISGUSTED WITH SERVICE

<p>ON the 25th May 2016 I called our call centre to have a ********** deduction reversed, they promised that it would be done within 48 hours. Waited till Friday 27 May 2016 still no reversal of funds. Spoke to your consultants via email Zeenath was again promised that money would be reversed within 24 hours WELL GUESS WHAT IT HAS NOW BEEN 144 HOURS and still my money has not been reversed.</p>

0
Replies (1)
Standard Bank
Standard Bank's reply31 May 2016, 07:38
Official

Good day Faheema

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

***

*** (fax)

***