EJ
Etienne J
1 reviews | Active since Apr 2013
19 Nov 2021, 15:53
Disgusted with non delivery of service
Extremely disappointed in Standard bank. I app**** to open a business bank account and sent them all supporting documents to open the account. ButI haven't received any response from them. And when I phone them to find out what is going on with the application I get sent around from one consultant to another without getting any assistance. I will not recommend them to anyone
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
19 Nov 2021, 16:05Dear Etienne J
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply19 Nov 2021, 16:05
Official
Dear Etienne J
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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EJ
Etienne J's updateReviewer Update
19 Nov 2021, 17:31Good day Complaint Resolution Centre
Thank you for your response. But I personally feel that if this is the kind of service I get even before I have a business account with your bank then I personally think that the road ahead doesn't look too promising. I am strongly considering taking my business to a bank that takes me as a SME serious enough to help me in my endeavors.
Thank you for your response. But I personally feel that if this is the kind of service I get even before I have a business account with your bank then I personally think that the road ahead doesn't look too promising. I am strongly considering taking my business to a bank that takes me as a SME serious enough to help me in my endeavors.
EJ
Etienne J's update19 Nov 2021, 17:31
Reviewer Update
Good day Complaint Resolution Centre
Thank you for your response. But I personally feel that if this is the kind of service I get even before I have a business account with your bank then I personally think that the road ahead doesn't look too promising. I am strongly considering taking my business to a bank that takes me as a SME serious enough to help me in my endeavors.
Thank you for your response. But I personally feel that if this is the kind of service I get even before I have a business account with your bank then I personally think that the road ahead doesn't look too promising. I am strongly considering taking my business to a bank that takes me as a SME serious enough to help me in my endeavors.
EJ
Etienne J's updateReviewer Update
20 Nov 2021, 11:46Dear Standard Bank.
Seeing that I haven't received any credible assistance from your institution regarding my issue. Taking into consideration the private reply you sent and I that responded. Seeing that the matter is not URGENTenough for you. I will Never use your institution nor wil I recommend it to anyone!
I was even nice enough to phone your institution to try to give it a chance but ONCE AGAIN I got sent around to *********** people not willing to assist!
Seeing that I haven't received any credible assistance from your institution regarding my issue. Taking into consideration the private reply you sent and I that responded. Seeing that the matter is not URGENTenough for you. I will Never use your institution nor wil I recommend it to anyone!
I was even nice enough to phone your institution to try to give it a chance but ONCE AGAIN I got sent around to *********** people not willing to assist!
EJ
Etienne J's update20 Nov 2021, 11:46
Reviewer Update
Dear Standard Bank.
Seeing that I haven't received any credible assistance from your institution regarding my issue. Taking into consideration the private reply you sent and I that responded. Seeing that the matter is not URGENTenough for you. I will Never use your institution nor wil I recommend it to anyone!
I was even nice enough to phone your institution to try to give it a chance but ONCE AGAIN I got sent around to *********** people not willing to assist!
Seeing that I haven't received any credible assistance from your institution regarding my issue. Taking into consideration the private reply you sent and I that responded. Seeing that the matter is not URGENTenough for you. I will Never use your institution nor wil I recommend it to anyone!
I was even nice enough to phone your institution to try to give it a chance but ONCE AGAIN I got sent around to *********** people not willing to assist!