AS
Abubaker S
1 reviews | Active since Aug 2017
31 May 2019, 09:26
Disgusted with level of customer service
I have contacted Standard Bank several times to inquire about consolidation loan. I have phone into the call center and sent emails for them to assist but to no avail. I have been a client with the bank for almost 20 years and I am really disgusted with their level of customer service I have received. I am need of someone senior from the bank to assist me urgently please.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
31 May 2019, 15:01Dear Abubaker Sakildien
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
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One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
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Standard Bank's reply31 May 2019, 15:01
Official
Dear Abubaker Sakildien
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
06 Jun 2019, 10:29Dear Abubaker Sakildien
Thank you once again for posting your comments.
I refer to our email correspondence with each other where you confirmed that someone has already addressed your concerns.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other where you confirmed that someone has already addressed your concerns.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply06 Jun 2019, 10:29
Official
Dear Abubaker Sakildien
Thank you once again for posting your comments.
I refer to our email correspondence with each other where you confirmed that someone has already addressed your concerns.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other where you confirmed that someone has already addressed your concerns.
Kind regards
Clint Petersen
Complaint Resolution Centre
***