Disgusted!!!! Utterly utterly disgusted

Firstly, please note that I have a secondary account with Standard Bank Randburg on my partner's account. <br> <br> My cellphone number has been changed on their system for the past 2 years. When I opened up my account the FICA documents were submitted. No one can open anything account wise in South Africa without those documents.<br> <br> However, Standard Bank has managed to do exactly that. Open up an account and never scanned my proof of residence in at that stage. For this reason they have frozen my account and sent an sms to a number that I used 10, 11 years ago. Asking me to submit this document or the account will be frozen. So I've never received this sms. <br> <br> That being said, I couldn't purchase anything on my account and followed to visit the Standard Bank branch in Pretoria who advised on the decision made. So I followed through with their request and submitted the account which has since been sorted.<br> <br> Upon trying to fill up my vehicle today and purchase at retail stores I couldn't purchase. <br> <br> Upon calling Standard Bank call centre the lady advised that the system says I have entered the incorrect pin 4 times. Which is bull cause I just withdrew R1000 from an ATM.<br> <br> Appaulled to say least