1 reviews | Active since Sept 2021
Disgusted Standard Bank service
This is my second posting with the treatment i receive from the bank I've been banking with for more than 15 years. Last year i app**** for a loan to my bank, the same bank in which my salary are being paid in, the same bank I'm with for more than 15 years, and they decline my request. Stating that the application is declined because I'm under administration. Before this i had no, and i mean no other loans on my name. I then send them all documentation to proof that i am not under administration, still they keep to their outcome. I then approached Capfin to make a short term loan to help me to pay for my daughters matric farewell, and thanks to Capfin i could manage to pay for the expenses. Now end of February 2023, i app**** again for vehicle finance through my very own Standard Bank and again was told the following reasons for them declining my vehicle finance, thus the reasons: 1. Low ITC score, my current score is on average 2.Micro Loan last 3 months, thanks to Capfin i could take my daughter to matric farewell, and No but No help from my own Bank. 3. Unsatisfactory conduct of bank account. Sorry dont know what they mean by it. But i pay my credit card every month and on date. 4.Last but not least ,Numerous recent updates. Now the above came from senior management. My take home salary is in excess of R33 000.00 p.m and my expenses at 17 K. That is now Standard Bank looking out for their clients. A Big thank you to Capfin to make my daughter dreams come true.
If their are any banks that could welcome me, i would gladly close all ties with Standard Bank and have all my income go to the bank that cares for their clients.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
A Big thank you to consultant Gordon Bila that even tried to help me. I hope other banks see your worth and remove you from Standard Bank South AfricaScreenshot_***.jpg 218.46 KB
The above mail send on the 06/01/2023 and to date no reply.
Previous correspondence when i needed a loan for my daughter matric farewell, note this was declined thus the micro loans i had to make
Another excuse as per my credit card, but they are happy when they receive payment for this.
A Big thank you to consultant Gordon Bila that even tried to help me. I hope other banks see your worth and remove you from Standard Bank South AfricaScreenshot_***.jpg 218.46 KB
The above mail send on the 06/01/2023 and to date no reply.
Previous correspondence when i needed a loan for my daughter matric farewell, note this was declined thus the micro loans i had to make
Another excuse as per my credit card, but they are happy when they receive payment for this.
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