Disgusted service from Instant money department

Hi

Was on hold for to speak to someone for more than 20 minutes.

When I finally got through the idiot I spoke to didn’t introduce himself, nor was he any help.

He was speaking in the background in he’s own language and not paying attention to me or helping, only interested in speaking over me.

When I advised I sent myself an instant money and didn’t get the voucher number. He rep**** the system will hold your money there is a 2 hour delay, when I asked why he couldn’t tell me why. I explained I needed my money. Told me I must wait for 2 hours as the money is not reflecting on he’s side even thou I told him I got an sms that it left my bank account.

When I asked to speak to a manager he cut the line off.

This was someone in the instant money department.