CB
Charline B

1 reviews | Active since Jul 2019

18 Jun 2021, 11:58

Disgusted service

I was paying my insurance on my loan, everything was fine when they were taking there money. I was retrenched took all the documents to STD bank and now everyday I have attorneys calling me as they handed me over, I was never in arrears with this account

0
Replies (1)
Standard Bank
Standard Bank's reply19 Jun 2021, 00:12
Official
Hello Charline
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
Complaint Resolution Centre
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