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grant N
1 reviews | Active since Mar 2025
05 Mar 2025, 20:42
DISGUSTED IN STANDARD BANK HELDERBERG BRANCH !!!!!!!
I am disgusted in the service for Standard Bank Helderberg Branch. Their customer service Stinks, i have a business account and am struggling to make payments, Open a new saving account. their staff couldn't care less. i have a string of emails dating back to December 2024 where i couldn't make payments and actually lost out of paying for stock so that my business could carry on. do you think they cared .. ZERO , nothing. Mangers can only apologies. I'm so disgusted in Helderberg Branch ... there is no direct number to speak to a business banker .
if you are looking at opening a business account with them, please think twice ...
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
06 Mar 2025, 09:12Good day Grant,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply06 Mar 2025, 09:12
Official
Good day Grant,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
