1 reviews | Active since Feb 2017
Disgusted Home Loan Applicant
<p>App**** for an additional home loan on the 09/02/2017 , told it wll take 7-10 working days , only rec'd an answer on the 20/02/2017.The home loans dept lost my documents on 3 occassions and i found that out ONLY when i called them , they never ONCE throught my application called me to let me know what is going on , when eventually they did approve it , they issue me with a transferring attorney that is never available , the attorney called me in twice to sign documents as they FORGOT to give me certain documents to sign , as the supposed attorney is never available resulting in me sitting and asked to sign documents by the receptionist , i initially asked for the funds to be given to me on lodging of the registration due to the urgency of the funds which was agreed with the Manager of Standard bank named Belinda , now i am told that cannot be done AGAIN by the lawyers receptionist as the Lawyer and Manager of Standard Bank are constantly not available.NEVER AGAIN ONCE THIS IS RESOLVED I WILL BE MOVING AWAY FROM STD BANK NOT LIKE THERE INTEREST RATE IS ANYTHING SPECIAL ANYWAY.PLEASE PEOPLE RE-CONSIDER IF YOU ARE PLANNING WITH TAKING UP A BOND WITH STD BANK.</p>
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Thank you for your posting
We apologize for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
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