TM
Tholakele M

1 reviews | Active since Feb 2025

20 Feb 2025, 16:14

Disgusted

😭😭I have never come across a bank who has no interest in taking any *****ulent case concerning missing funds serious...they customer service agent where recruited for appalling service..let me not even touch on transferring calls with no resolution to 2 years case of money that just Vanished... honestly I think they feel we deserve everything coming our way of losing money 😩😩I'm done with this bank.

0
Replies (3)
Standard Bank
Standard Bank's reply20 Feb 2025, 16:16
Official
Dear  Tholakele

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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TM
Tholakele M's update20 Feb 2025, 21:17
Reviewer Update
Ai response, boring really....I want my money back...and compensation of the continuous stress you guys hv been bringing and it's not funny now...you take customers as jokes.
Standard Bank
Standard Bank's reply21 Feb 2025, 07:36
Official
Good day Tholakele,

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
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