KR
Kim R
1 reviews | Active since Jul 2018
25 Oct 2022, 11:55
Disgusted
After being a loyal customer with Standard Bank for all these years and supporting them - I cannot believe - that when's it's their turn to step up to the plate and support me - their answer is NO! I was de*****ed for R12500 and Standard Bank are refusing to refund me. They should be protecting me from these ********s - don't they have firewalls and means of detection for this kind of crime!! Absolutely shocked and disappointed! Definitely going to be moving and account and taking my business and money elsewhere.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
25 Oct 2022, 12:00Good day Kim
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Help Centre
***
Standard Bank's reply25 Oct 2022, 12:00
Official
Good day Kim
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Help Centre
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Help Centre
***
KR
Kim R's updateReviewer Update
25 Oct 2022, 12:07Good day
Thank you for the prompt response and apology. However, what would be great is for Standard Bank to refund my money.
Kindly
Thank you for the prompt response and apology. However, what would be great is for Standard Bank to refund my money.
Kindly
KR
Kim R's update25 Oct 2022, 12:07
Reviewer Update
Good day
Thank you for the prompt response and apology. However, what would be great is for Standard Bank to refund my money.
Kindly
Thank you for the prompt response and apology. However, what would be great is for Standard Bank to refund my money.
Kindly
Standard Bank's replyOfficial
25 Oct 2022, 12:12Good day Kim
Our team still needs to investigate with our ***** team and revert.
We sincerely apologize for the inconvenience experienced.
Kind regards
Standard Bank Help Centre
***
Our team still needs to investigate with our ***** team and revert.
We sincerely apologize for the inconvenience experienced.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply25 Oct 2022, 12:12
Official
Good day Kim
Our team still needs to investigate with our ***** team and revert.
We sincerely apologize for the inconvenience experienced.
Kind regards
Standard Bank Help Centre
***
Our team still needs to investigate with our ***** team and revert.
We sincerely apologize for the inconvenience experienced.
Kind regards
Standard Bank Help Centre
***
KR
Kim R's updateReviewer Update
25 Oct 2022, 12:23Thank you. I look forward to receiving a positive outcome to this matter .
KR
Kim R's update25 Oct 2022, 12:23
Reviewer Update
Thank you. I look forward to receiving a positive outcome to this matter .