1 reviews | Active since May 2010
Disgusted due FICA not Processed
My bank accounts were frozen and I went into the menlyn retail park in April 2015 to FICA, my account was unfrozen. I received messages again that I must come FICA, I went for the 2nd time last month in July 2015 to FICA and requested a new card. Accounts were operational.<br> I received another on 2:34 am 15August 2015 and at 9:45 same morning my accounts are frozen.<br> <br> How many times must One person FICA at Standard Bank?what guarantee do I have that if I go for the 3rd time my documents will be processed and my accounts not frozen. I have no time and money to running to the bank, get my accounts unfrozen for 2weeks and then frozen again. <br> What kind of systems are you using, Are my assets save with a bank that cannot save or even keep records of the clients who FICA. This is not at all Simpler,Better,Faster. It is just a disgusting mess, I am sitting here, with no money, access to my money and am expected to come to the bank.<br> <br> <br> Get this sorted, I cannot FICA for the 3rd time less than 6months. I want my accounts unfrozen. <br>
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
