GK
Gafsa K
1 reviews | Active since Aug 2011
31 Dec 2018, 04:08
Disgusted customer service
I'm disgusted with the service of this bank.After several complaints the only response i get sound automated.As i sent the details they required immediately yet ni responses.Will my issue be resolved or should i go to the ombudsman seeing that i provided proof of my credit report that its clean yet im listed within standard bank.Will this be resolved..Why dont yous try to keep your existing clients happy too instead of just trying to get new business and forget about the loyal onces.
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Standard Bank's replyOfficial
31 Dec 2018, 05:18 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Niyaaz Jardine Complaint Resolution Centre
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Standard Bank's reply31 Dec 2018, 05:18
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Niyaaz Jardine Complaint Resolution Centre
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*** (fax)
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*** (fax)
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