ZB
Zikhona B

1 reviews | Active since Oct 2019

22 Oct 2019, 13:16

Disgusted customer

I’ve been experiencing such horrible services from a lady who works there and have been tolerating this for way too long.She is so belittling and very rude and has a terrible attitude towards customers!I am so disappointed in Standardbank’s services,I have lodged a complaint and no one has even bothered to try and apologize for the behavior of their employee

0
Replies (2)
Standard Bank
Standard Bank's reply22 Oct 2019, 21:57
Official
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply30 Oct 2019, 14:02
Official
Dear Zikhona Baartman

Thank you once again for posting your comments.

I refer to email correspondence with each other and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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