NT
Nolubabalo T

1 reviews | Active since Jun 2019

06 Aug 2024, 20:17

Disgusted by Std Bank service

I Nomfuzo Tshaka with I'd no : *** 080 , I Have resigned from my Employer : WCED 10 Years ago and settled all my debts including my STD BANK house loan ***.

I have contacted STD BANK in April 2014 and I have requested for a settlement figure , I was given R76 131.34 (please refer to the proofs from Std Bank attached) I paid it on the 14 April 2014 and requested for the account to be closed.

After 10 years I have fully paid my house , I am being harassed by people who call them "Lawyers " , they are trying to de***** me of my home.

These people have advised me that I owe the exact same amount I paid 10 years ago , this is how these lawyers swindle our families their homes ? I have seen this happening in our area, kids being thrown out of their homes by these Lawyers.

Please be advised that I will take this matter further to BANKS OMBUDSMAN, as well as Social Media , I want to expose Std Bank to their clients. How did my personal information land in the hands of these sharks , I had no contract nor agreement with these people.

I have stopped using cell no *** ages ago as well as mhg email address. My correct cell no is ***. I do not know how you managed to track me down only now , and telling me about a debt I do not know of !

These Lawyers are even advising me to sell my children's home for this made up debt of R76 131 i have no idea of. I had no agreement nor a contract with these people.The current market value of my house is more than 1 million, why would I sell my house for a made up debt , I have no idea off.

Std Bank sort out this mess as soon as possible

Unhappy client

NH Tshaka

0
Replies (15)
Standard Bank
Standard Bank's reply07 Aug 2024, 07:10
Official
Good day Nolubalo 

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
***
NT
Nolubabalo T's update07 Aug 2024, 10:15
Reviewer Update
Good day,

Can I get feedback on this matter asap this will be published on social media, we are now at 10am no one has contacted me , I was about to open a cheque account with Std bank , I am no longer interested my daughter just opened one and she will be closing it due to the **** above


Standard Bank
Standard Bank's reply07 Aug 2024, 10:18
Official
Hi Nolubabalo

Please allow our team time to look into this and we will provide once received.

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
NT
Nolubabalo T's update07 Aug 2024, 10:32
Reviewer Update
please can we communicate via email, I have sent an email : ***
NT
Nolubabalo T's update07 Aug 2024, 11:09
Reviewer Update
while you are doing an investigation, please ensure that those lawyers they stay away from harassing my family
Standard Bank
Standard Bank's reply07 Aug 2024, 11:10
Official
Hi Nolubabalo

Thank you for bringing this issue to our attention. 
 
 As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 
 
 We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 
 
 Kindest regards, 
 Standard Bank Hello Peter Team 
 *** 
NT
Nolubabalo T's update07 Aug 2024, 13:23
Reviewer Update
how far is the enquiry ?

NT
Nolubabalo T's update07 Aug 2024, 15:16
Reviewer Update
be on the look out where ? my cell phone is not working please respond via my email ***

NT
Nolubabalo T's update07 Aug 2024, 15:18
Reviewer Update
***
NT
Nolubabalo T's update08 Aug 2024, 10:40
Reviewer Update
I am still waiting, what does your investigation has to do with me not having a cellphone, I AM WAITING FOR A RESPONSE !!!!
NT
Nolubabalo T's update08 Aug 2024, 15:34
Reviewer Update
Please call me on *** before 5pm today or tommorrow morning , I need ANSWERS or I should refer the case BANKS OMBUDSMAN
NT
Nolubabalo T's update16 Aug 2024, 15:48
Reviewer Update
no one has contacted me, my cell no is *** - this is POOR service
NT
Nolubabalo T's update19 Aug 2024, 12:00
Reviewer Update
Please call me on *** - why the run arounf , can I be contacted ASAP - this is PATHETIC SERVICE
Standard Bank
Standard Bank's reply19 Aug 2024, 12:32
Official
Good day Nolubabalo.

Thank you so much for the contact details. 

We will get in touch.

Warm regards
Standard Bank Hello Peter Team
***
NT
Nolubabalo T's update19 Aug 2024, 15:26
Reviewer Update
we are still waiting