Disgusted by Standard Bank

Item: Standard Bank
Rating: 1
Author: Tinashe C

I app**** for motor vehicle finance with standard bank and to my surprise, I was declined due to unsatisfactory information on my credit profile. I have never had any issue with credit providers ever since I started banking with Standard bank about 10 years ago. All my debit order have never declined. I'm very surprised that other banks are approving my application and my bank gives me this feedback. What's the point of continuing to bank with them now???

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

29 Jul 2019, 14:26

Dear Tinashe
Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply29 Jul 2019, 14:26

Official

Dear Tinashe
Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
***

Standard Bank's replyOfficial

02 Aug 2019, 09:44

Dear Tinashe

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply02 Aug 2019, 09:44

Official