DISGUSTED
I AM SHOCKED & OUTRAGED BY THE WAY A FRIEND WHO HAS BANKED WITH STD BANK FOR MANY YEARS HAS BEEN TREATED BY STD BANK - SHE EARNS PEANUTS & WITH HER PENSION SHE PAID OFF HER ENTIRE CREDIT CARD DEBT. A ****STER CALLED HER & GAVE HER ALL HER DETAILS (NOT THE OTHER WAY AROUND) WHEN SHE HAD NOT EVEN USED HER NEW CREDIT CARD!!! SHE THEN WENT INTO HER BANKING APP & SAW R76 000 TAKEN OUT OF HER CREDIT CARD SHE HAD JUST PAID. SHE WORKS & LIVES ON EAST RAND AND WAS AT WORK, THE TRANSACTIONS TOOK PLACE IN CAPE TOWN!!! SHE IS THE MOST HONEST PERSON ALIVE I HAVE KNOWN FOR 60 ODD YEARS - TRANSACTIONS IN CAPE TOWN WHILE SHE IS AT WORK HERE IN JHB!! SHE OPENED A DOCKET AT SAPS & AFTER 3 WEEKS STD BANK SENT HER AN E-MAIL SAYING NO FAULT ON THE PART OF THE BANK. HOW DISGUSTING & DESPICABLE IS THAT. THIS IS TOTALLY OUTRAGEOUS AND UNACCEPTABLE.
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to look into this issue as soon as possible.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to look into this issue as soon as possible.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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