MS
Michael S

1 reviews | Active since Oct 2020

15 Nov 2020, 12:43

DISGUSTED AT STANDARD BANK

I complained twice now on Hello PETER. First time was a waste as standard bank cannot do anything properly. Second time they promised to get a senior member to contact me and resolve the problems. It has been 6 days and no call from anybody. My account is still being debited every week and going further into arrears yet I asked them to stop until the problem is resolved. Standard bank is setting the standard for the worst bank in the world. My advice never use standard they don't care about customers and how thier negligence effects customers lives. They just take your money.

It is all about thier profits. Not customers

0
Replies (1)
Standard Bank
Standard Bank's reply16 Nov 2020, 02:46
Official
Hello Michael Singh
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regardsComplaint Resolution Centre
*** *** (fax)
***