Disgusted!!!!!
Worst service and bank ever.Bank machine took my card 2 week ago,took me 1hour that monday to try to sort it out at the bank.Told them my card must be delivered to my work because I am not going to pay R180 to collect in bank as it was not my fault.Got a sms that my card is at the bank,what the he'll,don't you people listen!!!!Got statement,whas charged 2x R170 for a new card and R130 for statements I haven't received in the first place.Took me many minutes and airtime to try to sort it out and ask for delivery at my work.Still no card or phone call about the amounts I was charged for no reason.Youre service is up to **** standard Bank!!!!!!
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Standard Bank's replyOfficial
09 Aug 2024, 13:19Good day Magriet
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply09 Aug 2024, 13:19
Official
Good day Magriet
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***