MN
Mandy N

1 reviews | Active since Jun 2024

02 Feb 2026, 08:13

Disgusted

My account was stopped/frozen without any alert. I could’nt use it since wednesday afternoon. It has been 6 days now. I needed money to bury my brother this weekend!!!! I regret joining this bank in December!!!!

0
Replies (3)
Standard Bank
Standard Bank's reply02 Feb 2026, 08:15
Official
Dear Mandy,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
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MN
Mandy N's update09 Feb 2026, 09:14
Reviewer Update
Standard bank does not even require one star, please do not join this bank!!! My account has been locked since the 29th of January 2026. I currently do not have access to my money and my debit orders have bounced. I am getting paid this week, clearly I still wont have access to my salary !!! I hate this bank , please sort out my account... I want to leave this bank!
Standard Bank
Standard Bank's reply11 Feb 2026, 10:15
Official
Dear Mandy, 

We would like to thank you for giving us the opportunity to address your matter. 
We are glad we could assist. 
Kindly let us know should need any further assistance. 

Kindest Regards
Standard Bank Hello Peter Team 
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