Disgusted

I received a call from Standard Bank ***** Department telling me that people are busy drawing money form my somebody in Durban. R5000! Just after I received my monthly pension! The same day!! This was on the 22/05/24. I contacted Standard Bank ***** Department an they instructed me to open a case at our local Police Station. Which I did. I did an Avidavit and submitted Bank statements as requested. Then I waited for my new card. Standard Bank instructed me to delete my Standard Bank App. I received a card and went to Standard Bank here in Steynsburg. Only to be told the card is not active! Thar was more or less in the middle of May. Then I received messages from Standard Bank. A new message with a different case number. I Then I phoned the ***** Department. I didn't know what this was. The first case number for the original case that I reported is: 048377. The other unknown case nr:***. Don't know anything about the last one. I went to Standard Bank Middelburg today to go to Standard Bank to find out what was happening? I went to the counter to discuss. And the lady Ronel Venter told me that I have to stand in line. She wasn't very interested in helping me . I told her that I need to speak about a ***** case. I still stood in the line. After I got some help from a very gentlemen, who went into the system. I got the response.....case closed!!! Never got notice from Standard Bank. I have been a customer of Standard Bank from somewhere in 1996!! I am 64 years old and I am disappointed, disgusted with the treatment that I received.