disgusted

<p>Going in to the Milnerton branch from my workplace not having my card but proof of identity asking for my account to be linked to my card i mean just verify my identity go on to the sytem and check my card numbers.its my own accounts i want linked Lucinda at the enquiries tells me this cant be done as my card needs to be swiped.this could have been done manually.the linking form would have printed and i could have signed the form.why inconvenience me??what pathetic and unhelpful service .Lucinda i think u need another job cause helping ppl is clearly not part of yours.</p>