gB
goodness B

1 reviews | Active since Sept 2016

01 Sept 2016, 09:08

disgusted

<p>Had a std bank loan account which was handed over. I requested for a settlement amount for the loan account i then settled according to the amt given. A few months later AFTER settling it i received a call regarding the same loan account saying i stll have an amt outstanding</p> <p> </p>

0
Replies (3)
Standard Bank
Standard Bank's reply01 Sept 2016, 15:29
Official

Good day Goodness Buthelezi

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply02 Sept 2016, 10:06
Official

Good day Goodness Buthelezi

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

**********

Standard Bank
Standard Bank's reply07 Sept 2016, 09:08
Official

Dear Mrs Buthelezi

I refer to the e-mail correspondence and confirm that the matter has been addressed.

Thanks,

Nkululeko Sithole

Complaint Resolution Centre

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