ZT
Zoliswa T

1 reviews | Active since Jan 2019

16 Jan 2019, 15:21

Disgusted

I had an overdraft account with Standard Bank which was sold in error in 2016. After my discovery I've been trying to get in contact with them but all that was in vain as the account is still active even today. I ended up changing banks because I realised they could not even help me with credit because I have this listing.

I am so disgusted by their service, they even told me once that there is nothing they could about the matter.

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Replies (1)
Standard Bank
Standard Bank's reply16 Jan 2019, 15:54
Official
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
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