Disgusted
Im so dissapointed in your service.. i logged a complaint on on the 11/01/2019 and to date have not received any feedback... your service is pathetic and you leave me no choice but to report you to the media and the banking ombudsman.. never will i refer people to yout bank and i will close all my accounts with you, including my business account as this is not the 1st time that your service is so poor.. Go check my complaint of the 11th as i will not explain myself again for as you should have the complaint in your mailbox..
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Standard Bank's replyOfficial
16 Jan 2019, 04:33 Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Standard Bank's reply16 Jan 2019, 04:33
Official
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address: - Email: *** We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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*** (fax)
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*** (fax)
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's updateReviewer Update
16 Jan 2019, 13:49If you look at the reference number you will find the passport number.. Seriously now, how the **** did u not see the referen e number.. and if you deal with the with a matter of urgency, why have you not called to get the information. I will not send an email.. go find the details on the reference or better yet, call me.. if i dont get a call in 48hours i will take this further cause its clear you do not treat this as a matter of urgency otherwise i would have received a call by now
's update16 Jan 2019, 13:49
Reviewer Update
If you look at the reference number you will find the passport number.. Seriously now, how the **** did u not see the referen e number.. and if you deal with the with a matter of urgency, why have you not called to get the information. I will not send an email.. go find the details on the reference or better yet, call me.. if i dont get a call in 48hours i will take this further cause its clear you do not treat this as a matter of urgency otherwise i would have received a call by now