Disgusted

Wow this is even worst..i logged a complain on the 8th and no calls was made to me,just a simple response 2 say it will be escalted and that i need to email my details. WHY DO I HAVE TO SEND MY DETAILS, THE THE REASON FOR MY COMPLAIN NOT TO CALL THE CUSTOMER, I DONT WAIT ON EMAILS. NIYAAZ JARDINE YOU CALL A CUSTOMER AND NOT RESPOND ON A EMAIL IF IT IS A SOCIAL MEDIA COMPLAINT, you need to go for custoner training. Im also working in a bank and calls need to be made and not just a email response.pathetic service.. up until today no one called.. and all you can say is that it will be escalated.. if this is not resolved i will take this further as you clearly dont value your customers.. you can go and find my details on the email you gave me,as i send it there yet no feedback has been given