1 reviews | Active since Aug 2017
###DISGUSTED###
I am absolutely disgusted with the level of service I had experienced with my Prestige Banker #Suzette Van Den Berg (Centurion) this lady called me numerous times a day at work on my mobile and when she could not get hold of me she called my land line, she basically harassed me for days. Eventually I had time to speak to her and she was so rude, I kept on informing her I cannot take calls at work, she did not care at all about my request and had to cut the call on her numerous times, it got so bad I informed her to never contact my again. She eventually contacted her colleague #Drika Kimmins (Boksburg) this lady sends my an email threatening me that she is going to get her client to open a case against me. Her so called client calls me out of the blue. These ladies have given their client all my personal details which only Standard Bank suppose to have, I did not give any one of them permission or consent to give anybody my personal details. How is this even possible that can just give my personal details to anyone. I feel very unsafe on what they have given out. I am going to cancel everything I have with them and see how further I can take this matter.
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We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
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Best regards,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Clint Chetty
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Best regards,
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Best regards,
