PZ
Pearl Z
1 reviews | Active since Feb 2023
23 Feb 2023, 18:01
Disgruntled client
I'm very upset with Standard bank as my card was retained by an ATM, went to the branch to get a new card only to discover it was not linked. I call in the contact Center and no one can assist me. What must I do now because I can not go to the branch again due to health reasons. I really loved this bank and have never experienced such. I'm upset honestly
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
24 Feb 2023, 07:34Hi Pearl
Thank you for reaching out to us. Please provide us with your ID number to access your profile and assist further.
We will be taking a closer look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for reaching out to us. Please provide us with your ID number to access your profile and assist further.
We will be taking a closer look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply24 Feb 2023, 07:34
Official
Hi Pearl
Thank you for reaching out to us. Please provide us with your ID number to access your profile and assist further.
We will be taking a closer look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for reaching out to us. Please provide us with your ID number to access your profile and assist further.
We will be taking a closer look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's replyOfficial
25 Feb 2023, 16:15Good day Pearl
Thank you for writing back to us.
We will share your details with our team and we will reach out to you soonest
Have a great weekend.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for writing back to us.
We will share your details with our team and we will reach out to you soonest
Have a great weekend.
Kindest regards, Standard Bank Hello Peter Team ***
Standard Bank's reply25 Feb 2023, 16:15
Official
Good day Pearl
Thank you for writing back to us.
We will share your details with our team and we will reach out to you soonest
Have a great weekend.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for writing back to us.
We will share your details with our team and we will reach out to you soonest
Have a great weekend.
Kindest regards, Standard Bank Hello Peter Team ***
PZ
Pearl Z's updateReviewer Update
27 Feb 2023, 11:16Hi Standard bank, I have not been assisted..
PZ
Pearl Z's update27 Feb 2023, 11:16
Reviewer Update
Hi Standard bank, I have not been assisted..
Standard Bank's replyOfficial
27 Feb 2023, 12:07Hello Pearl
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply27 Feb 2023, 12:07
Official
Hello Pearl
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***