DISGRACEFUL SERVICE FROM STANDARD BANK

Hi There,

I have contacted standard bank today and am still holding on for more than half an hour speaking to Joyce Nosuku, I asked her to increase my EAP limit as I have to pay salaries and my limit is reached.

She asked me to hold on and then said that I must contact someone else who is my business banker whom is not available and his assistant as well is not available. So I asked her how can she help me and she said that I must wait for their call as they busy with walk in customers.

I Then asked her to transfer me to her manager who is Penelope Charles and she said that the manager does not have a phone so she cannot transfer I asked her to please call the manager to her line after making me hold on for 5 minutes she told me that the manager sassy that she cannot help me and there’s nothing that she can do.

I ask you is this the service that standard bank gives to their Business clients.

I have staff waiting to get paid and I’m still holding on for almost 50 minutes now, this is totally unacceptable.

I will be publishing this on Hellopeter and all social media.

Regards Zubair Akbar ***