NT
Nompumelelo T

1 reviews | Active since Jan 2016

18 Jun 2024, 19:32

Disgraceful service

I upgraded an account to prestige, worst decision of my life since that day i am not able to use the card i was allocated a personal banker who is never available , I have called over 5 times each call about 20 min i still cannot fond help

0
Replies (1)
Standard Bank
Standard Bank's reply19 Jun 2024, 07:06
Official
Dear Nompumelelo, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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