TW
Takudzwa W

1 reviews | Active since Feb 2023

23 Feb 2023, 16:00

Disgraceful service

1 star is too generous. Absolutely worst bank ever! The service is ********** and the system is archaic!

0
Replies (3)
Standard Bank
Standard Bank's reply23 Feb 2023, 16:16
Official
Dear Takudzwa

 We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

Please give us more information about how you would like the team to help.

We regret the trouble and unnecessary annoyance this has brought about.

We are grateful for your ongoing assistance and are looking forward to hearing from you.. 

Regards,
Standard Bank Hello Peter Team 
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TW
Takudzwa W's update23 Feb 2023, 16:44
Reviewer Update
Improve your system! Why do I need to keep coming in to the branch and then spending 2 hours dealing with rude and *********** staff.

Standard Bank
Standard Bank's reply23 Feb 2023, 17:03
Official
Hi Takudzwa

We have requested one of our consultants to reach out to you and remediate this. 

Kindly await a call from the team within the next 24 hours. 

Regards,
Standard Bank Hello Peter Team 
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