ME
Margaret E
1 reviews | Active since Nov 2014
31 Aug 2022, 16:49
Disgraceful Service
Just over a month and I'm still waiting for delivery of my banking card. More than shocking - it is disgraceful.
Helpful (0)
Replies (4)0
Replies (4)
Standard Bank's replyOfficial
31 Aug 2022, 16:55Good day Margaret
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Kindly advise if your choice of delivery was Lakeside Mall.
We will await your feedback
Regards
Standard Bank Hello Peter Team
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Kindly advise if your choice of delivery was Lakeside Mall.
We will await your feedback
Regards
Standard Bank Hello Peter Team
Standard Bank's reply31 Aug 2022, 16:55
Official
Good day Margaret
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Kindly advise if your choice of delivery was Lakeside Mall.
We will await your feedback
Regards
Standard Bank Hello Peter Team
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Kindly advise if your choice of delivery was Lakeside Mall.
We will await your feedback
Regards
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
02 Sept 2022, 17:09Good day Margaret
We are so sorry to hear this.
We will follow up with our team and we will get back to you.
Apologies for the delay in resolving this matter.
Regards
Standard Bank Hello Peter Team
We are so sorry to hear this.
We will follow up with our team and we will get back to you.
Apologies for the delay in resolving this matter.
Regards
Standard Bank Hello Peter Team
Standard Bank's reply02 Sept 2022, 17:09
Official
Good day Margaret
We are so sorry to hear this.
We will follow up with our team and we will get back to you.
Apologies for the delay in resolving this matter.
Regards
Standard Bank Hello Peter Team
We are so sorry to hear this.
We will follow up with our team and we will get back to you.
Apologies for the delay in resolving this matter.
Regards
Standard Bank Hello Peter Team
ME
Margaret E's updateReviewer Update
02 Sept 2022, 18:31Sorry - apologies don't cut it this time!
ME
Margaret E's update02 Sept 2022, 18:31
Reviewer Update
Sorry - apologies don't cut it this time!
Standard Bank's replyOfficial
04 Sept 2022, 10:38Good day Margaret
Kindly advise if the branch where card is delivered to was your choice of branch. We would like to ensure that the delivery is at your most convenient location.
Kindly advise if the branch where card is delivered to was your choice of branch. We would like to ensure that the delivery is at your most convenient location.
Regards
Standard Bank Hello Peter Team
Standard Bank Hello Peter Team
Standard Bank's reply04 Sept 2022, 10:38
Official
Good day Margaret
Kindly advise if the branch where card is delivered to was your choice of branch. We would like to ensure that the delivery is at your most convenient location.
Kindly advise if the branch where card is delivered to was your choice of branch. We would like to ensure that the delivery is at your most convenient location.
Regards
Standard Bank Hello Peter Team
Standard Bank Hello Peter Team