RZ
Rene Z
1 reviews | Active since Dec 2020
14 Dec 2020, 13:41
Disgraceful service
It is ridiculous how Standard bank can make you sit in a que for 2 hours to collect a card. We all have jobs and cannot afford to take so much time out of our day for a service that is suppose to take 2 min. Im sure you can have a designated counter for card collections. And to only have two consultants serving clients, Standard bank you are seriously dropping the ball
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Replies (1)
Standard Bank's replyOfficial
15 Dec 2020, 05:03Dear Rene Zietsman
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Standard Bank's reply15 Dec 2020, 05:03
Official
Dear Rene Zietsman
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
**********
***********