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brendon.pandaram brendon.pandaram
1 reviews | Active since Jul 2016
12 Jul 2022, 10:14
Disgraceful customer service from Senior Management
The most disgraceful service every to receive from a Bank.From day one im having a major challenge to get proper service from the Home loan dept.The staff have a dont care attitude as if its they are doing us a favour.If even you are looking to buy a home and need a bond dont bond your house with Standard bank.I have left severally messages to sort out issues and no one bothers.Senior Management promises to call back but they dont.Audrey is one of them.I what he Head of Home loans to contact me now.
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Standard Bank's replyOfficial
12 Jul 2022, 10:16Hi Brendon
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply12 Jul 2022, 10:16
Official
Hi Brendon
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team