1 reviews | Active since Jun 2023
Disgraced Standard Bank Customer
I made the decision to undergo Debt review, which was not an easy decision to make. Standard Bank agreed to a proposal from DebtBusters to start receiving full payments from June 2023 on my accounts, then in May which is before the agreement date, Standard Bank hands my account over to a lawyers firm because they haven’t received the payment yet, but this goes against the agreement.
I have been a Standard Bank customer for most of my life and this is the first time something like this has happened. They never first contacted me or tried to help me, they just handed over the account and didn’t regard me at all.
As far as I know if you decide to undergo debt review and the creditor accepts the terms and repayment schedule, they cannot lawfully take action against you, but here I am trying to avoid judgements being passed against me.
You would think after so many years of being a Standard Bank client they would have more respect for me as a client and work with me then against me.
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please send us your ID number via private message so we can further assist.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please send us your ID number via private message so we can further assist.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for writing back to us.
We have received your response.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for writing back to us.
We have received your response.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call.
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
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