1 reviews | Active since Sept 2013
Disgrace to the Banking Service industry : 2nd occurrence in 1 month
Call Centre ***is again a disgrace to the Banking Service Industry. Your operators do not properly identify themselves, been unable to resolve the problem they pass you onto another operator without explaining the problem encountered. How dare you service my loyalty of over 30 years with disdain.
I require the name of the attendant who first took my call at your call centre at around 08h30 this morning. You do record messages so lets get started
Dear Robin
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Robin
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***