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Caroline H
1 reviews | Active since Mar 2011
27 Jan 2020, 15:12
disgrace for a bank !!!!!!!!!!!!!!!!!!
this bank got not proper system and just lies !!!!!!!!!!!!!!!!!!!! for month we struggle with cards and accounts that was stop and declined for no reason for we are overseas. so last year we were told it was all fix ...and guess what... back to square one... and the biggest joke its it was for less than R200 declined... WAKE UP !!!!!!!!!!!!!!!
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Replies (2)
Standard Bank's replyOfficial
29 Jan 2020, 02:59 Hello Caroline
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply29 Jan 2020, 02:59
Official
Hello Caroline
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's replyOfficial
06 Feb 2020, 14:04Dear caroline
Thank you once again for posting your comments.
We refer to your previous reviews and can confirm that feedback was provided to you.
Kind regards
Complaint Resolution Centre
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***
Thank you once again for posting your comments.
We refer to your previous reviews and can confirm that feedback was provided to you.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply06 Feb 2020, 14:04
Official
Dear caroline
Thank you once again for posting your comments.
We refer to your previous reviews and can confirm that feedback was provided to you.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to your previous reviews and can confirm that feedback was provided to you.
Kind regards
Complaint Resolution Centre
***
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