BN
Boteni N

1 reviews | Active since Nov 2017

22 Nov 2017, 21:05

************** against black woman

I have never been disappointed the way I was this past Monday 20/11/2017. Especially at standard bank since they are a big Banking Company.

It took me 48 hours to report this as I was disgraced . So this gentleman (Indian) from standard bank Durban North (Broadway) ,instead of doing his job , he is busy listening to his fellow black female colleague and I know them they have been working there for a long time. But this gentleman stoped another customer who was being assisted by this lady & he asked her in front of standard bank customer, asking his fellow black colleague if she did everything accordingly ? Like really? How can you ask someone If they did their job ,who is in the same position as you?

I believe he should have asked her privately instead of asking her in front of everyone. I feel this is ************** against black woman. I was next in the queue and he never called me in front , instead he is busy resolving matters which have been resolved..

Correct me if I'm wrong. That Indian gentleman was totally wrong & U feel ashamed because I'm a customer at standard bank.. i can't tolerate such business practice. I might as well bank somewhere else where there is no ************** against black woman. I'm so disappointed at this Standard bank incident.

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Replies (2)
Standard Bank
Standard Bank's reply22 Nov 2017, 23:09
Official

Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply23 Nov 2017, 10:53
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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