**************

i went to standard bank grassy park i spoke to renay and i told he that i got some money that was transfered to my account and i want to clear,i always have this problem then i just go into bank with ID and get its sorted,this woman then told me that she is using her discretion and not helping me,now i havd a business account with standard bank wich alot of money go through monthly,i asked to speak to the branch manager she told me she already spoke to Nadia watkins who said no they cannot release my money,but Nadia always released it in the pass,i felt so upset and discriminated against,this woman was RASIST towards me,STANDARD BANK GRASSY PARK DONT BE RASIST AND JUDGR PEOPLE CAUSE THAT VERY PERSON YOU TREAT SO BADLY CAN BECOME YOUR BEST CLIENT,the saddest part is i went to standard bank in kenilworth center and got EXELLENT service,I WILL NEVER PUT MY FOOT AT THE GRASSY PARK BRANCH AGAIN! RENAY CASTER DONT JUDGE PEOPLE.I also told her if i go to a other branch i know i will get better service ther so she told me i quote \ NOW GO TO A OTHER BRANCH""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;896673;704391;9;5;0;1;0;0;5;15/09/17 10:37;214;NULL;15/09/17 8:42;15/09/17 7:03;insurance;***5;Dorcus Mathibako;***;for the first time I was assisted in less than !0 mins;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;846732;357;16;2;0;1;0;0;2;15/09/17 12:34;214;5;15/09/15 10:49;15/09/17 9:00;Cancellation or new phone;8,41E+12;;***;I upgraded my contract on the 4 August 2015 (was told i would receive it that friday). only received my phone on the 31 August 2015. Used the new phone until the 15 September when it heated up at around 10:30 and shut down. it stayed off and really hot until about 13:30pm. i took it into the Vodacom Customer Care shop. If it was merely a software problem i would not mind keeping the phone, however i get an sms this morning saying that it has been sent to the advanced repair center. i do not want a phone which has hardware drama in the first month of receiving it!<br> <br> I have spent nearly the entire morning today (17 September2015), trying to cancel my contract. i have been transferred repeatedly with ever section saying that they cannot help me, i only get transferred to get told the same. I refuse to pay a cancellation fee, because the service i have received is terrible and i was sent what seems to be a faulty product. <br> <br> I would either like a completely new handset or to cancel my contract, i do not think that this is too much to ask, considering all that i have been through!<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;444878;690776;18;2;0;1;0;0;2;15/09/17 13:10;214;NULL;15/09/17 11:05;15/09/17 9:36;CAN'T GET RESPONSE;;;***;I received information from a credit supplier on my EXPERIAN report which is inaccurate. I have been trying to log on but cannot remember my login credentials. When I request this information online, I do not get all the required information. I have sent mails to their contact e-mail and tried calling their call centre to no avail. NOBODY ANSWERS, in the meantime I have adverse information on my credit report.<br> <br> NO SUCH ISSUES WITH ITC!!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;571595;818587;38;2;0;1;0;0;2;15/09/17 14:03;214;NULL;15/09/17 12:20;15/09/17 10:29;getting capped with stil 400MB left;9,10E+12;mobile data ;***;Since 15/09/2015 up until now my mobile data has been capped for a unknown reason because i still have 400MB data left on my account and client zone indicates it clearly.<br> <br> I have since contacted afrihost to please correct the issue for me because surely i should be able to use what ever data i have. I mean i payd for it....<br> Its now going for 3 days without data and as you know that i smart phone is useless without data.<br> <br> I am a loyal customer to afrihost and i buy extra data on a regular basis but i feel that the loyalty is not mutual. And its very unprofessional to have such unjust issues whether its human error or software error. Whats right is right and i should, according to clientzone be able to use my remaining 400MB;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;292585;793962;16;2;0;1;0;0;2;15/09/21 16:49;214;NULL;15/09/21 15:03;15/09/21 13:15;No Communication after fault logging;7,51E+13;;***;I have logged a fault on 9/9/2015. Nobody called and line is still dead. I called on the 13th, and were told that it will be attended to. Still nothing. Last week Wednesday I tried to log a new fault, but got the message Unfortunately you will not be able to report a fault on the number provided, since a fault has already been reported on this service. Fault Reference number : 7CRK090915. What else must i do for somebody to attend to this fault? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;218256;893260;16;2;0;1;0;0;2;15/09/22 10:20;214;NULL;15/09/22 8:34;15/09/22 6:46;Software update for a broken camera;Job Card Number ALWIC ***;;***;On my previous report i complained about the whole booking in process for a broken phone, sort version is:<br> <br> Iphone 6 plus has a broken camera and i got a mail (and this was confirmed at the Menlyn istore) that my phone was part of an Apple recall program because for a camera issue), so after the worst service ever from the MTN in the Menlyn shopping centre, i drove to Allendale repair center to try and avoid the 14 working day issue.<br> <br> I got there, was helped by 2 really nice ladies and got my phone booked in, gave them the mail i received from apple together with the note from the Istore regarding the faulty camera and recall process). They told me i will be a response within 48 hours, 3 days later, nothing, so i phoned them. Told me phone was ready for collection.<br> <br> Drove from Pretoria to Midrand to collect my phone, when i got there i saw the job card and it stated, software updated, told the lady this phone was booked in for a broken camera, she disappeared for a while and came back and said, oops our fault, the tech did not read the job card and my phone will be checked in again and they will try an resolve the issue.<br> <br> Almost a week now and no feedback yet.<br> <br> WOW MTN.<br> <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;898627;893260;16;2;0;1;0;0;2;15/09/22 17:18;214;NULL;15/09/22 15:26;15/09/22 13:44;MTN...I'm asking for something simple here;7,91E+12;Customer service call centre agents;***;I upgraded with the MTN retentions department via telephone. My phone now requires repairs and no one at MTN can provide me with a document listing my handset, IMEI number and upgrade date so that Samsung can use this as proof that my handset is in fact under warranty. They did supply an unreadable copy of the original invoice which Samsung can not use as details are not clearly readable. Its been over a week and it seems that no one at MTN can do anything about this. All I need is a formal document from MTN listing my handset, IMEI number and upgrade date please...so that I can have my phone repaired. That surely is quite a minute task since all details should appear on MTN's system. In the meantime...I am left with a phone that can not be used or repaired.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;654619;702146;44;2;0;1;0;0;2;15/09/23 8:44;214;NULL;15/09/23 6:55;15/09/23 5:10;6 Meter stuck in outlet-pipe ;8,61E+12;Plumber;***;Yesterday I locked a call with you guys to assist with a blocked washing machine outlet-pipe. I am very grateful that a plumber was able to assist us at 18h30 last night. Sadly the experience was not satisfying. I currently still have an outlet pipe which is blocked and to top it off there is a six meter cable stuck in the outlet pipe. The plumber left my house last night at 07h15 say he can not get to remove his 6meter cable and the only solution is to open up the wall and floor to. My wife phone the call-center last night and all which they did was to let the plumber return a call. How can someone feed a 6meter cable into a outlet pipe whilst being unsure of its path. My common sense tells me if you are unsure about the path you will feed a small amount of cable into the pipe and extract it to see what it did to the water-flow. If the block is still their you will feed again but just a bit more and again extract the cable to test the water-flow. You can not just continue to feed a cable into the pipe till you reach a point where the cable is stuck! You better get your cable remove and i will not pay a sent for this mess!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;898866;357;16;2;0;1;0;0;2;15/09/23 12:15;214;NULL;15/09/23 10:24;15/09/23 8:41;Fault phone;9,01E+12;;***;on the 7 september 2015 i took a Iphone 4s At Vodacom Cresta mall the sales consultant, did not explain everything to me, then vodacom tried to debit the money on my account which i had no clue about and they charged me R100 for the returned debit order, if i knew they will debit in 24hours i was gonna provide but i didnt know.<br> <br> secondly the phone was fault, the battery life was poor, i sent back the phone on 11 september 2015 and it was booked as the OBF, today is the 23 september 2015 my phone is not back. yesterday i went to Vodacom Cresta i told them i want to cancel the contract because i am not happy and they didnt allow me to cancel the contract.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;899056;806;21;5;0;1;0;0;5;15/09/23 16:30;214;NULL;15/09/23 14:50;15/09/23 12:56;Nokuthula was efficient and knew the product well;22138;Nokuthula Njwatywa;***;I took out a Funeral policy with 1 life Direct and I was very happy with the service from the consultant .;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;769735;793962;16;2;0;1;0;0;2;15/09/23 17:13;214;NULL;15/09/23 15:32;15/09/23 13:39;Order made 2 months ago;Telkom Customer ID ***7;Telkom;***;I made an order for a line 2 months ago and even got an SMS saying they're coming to install the line on the 8th of September but I still haven't got the line. I went to 2 telkom directs and also went to an exchange point and asked the installation guys with vans to come but they couldn't help. I've mentioned it on twitter and Facebook many times but was told the order will be marked urgent and will be escalated but I got no feedback thereafter. I don't know what else to do. All I'm left with is to market how useless telkom are and how much effort it is to get them to run their business correctly. I am fed up with this nonsense now.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;899601;899;14;2;1;1;5;3;5;15/09/25 18:36;214;1;15/09/25 16:57;15/09/25 15:02;Unable to Open an Account;;Hlengiwe;***;Im sick to death with trying to open an account at Foschini ,Iv filled in a the form and you have yet to get back to me 3 weeks later ,I go to your store complain, leave my details and again no response or valid reason for the delay and Im sick of wasting my petrol trying to sort out this mess. Disgusted honestly and increasingly frustrated ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;157065;533;25;2;0;1;0;0;2;15/09/29 13:39;214;NULL;15/09/26 11:46;15/09/26 10:05;Paid for Overnight - 4 days later still no package;PN***;Bloem Delivery Crew;***;Postnet Normally delivers and never disappointing, however the service received in the last week is shocking and unacceptable. On Tuesday the 22nd of september 2015 11h40 i used Postnet Rosebank to courier a cup with oils to Bloemfontein, service received at the Rosebank branch was awesome, i was assure that the package would reach bloem the next day 23 September 2015 or latest 25th in the morning, i ensured that i leave 4 contact numbers, 2 of my own and 2 for the recipient. It is now Saturday the 26th of september 2015, 12h00, the package has not been delivered. Tracking information has advised that there was no contact on the reciepints end on the 23rd of september, however , i checked with the reciepint and no calls were recieved from any courier, note- i left 4 numbers i also wasnt called by the delivery people...no one was called. i called head office on Friday 25th , they said the package is in bloem and they will call me back to advise... it is now saturday the 26th of september, no one has called non of the numbers supp****. This is the worst services i have received from postnet or any courier service to-date. i want my package delivered and and i need my financial loss.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;794379;357;16;2;0;1;0;0;2;15/09/28 9:24;214;NULL;15/09/28 7:34;15/09/28 5:50;I hate Vodacom;8,90E+12;;***;the word annoyed does not even begin to describe how I feel about this useless service provided. <br> <br> I called the call center n I was told my debit order would not go off because there was something was wrong with your system n I was told to pay by hand but tomy surprise the debit order went through on the 25th whereas I get paid on the 20th. I now have an unpaid item on my account so who will pay for these bank charges? ? Do I have to beg u to deduct money from my account? <br> <br> I have reached boiling point, the level inconsistency at Vodacom is beyond appalling<br> <br> I repeat who ever is going to call me should call to tell me that my debit order is going tobe cancelled n I'll pay by hand if not so please don't phone me I don't any apologies I just want my debit order cancelled n if vodacom is not willing to do this I'll accept that u are simply failing me ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;899531;140;14;5;0;1;0;0;5;15/09/28 15:14;214;NULL;15/09/28 13:35;15/09/28 11:40;Excellent service ;9,20E+12;Cashiers;***;I would like to compliment the cashiers at Maponya mall for their best customer service they give to us as customers and they way they handle the queues, they are good hard working employees, they must keep doing the good job.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;775349;893260;16;2;0;1;0;0;2;15/09/29 16:28;214;5;15/09/28 14:31;15/09/28 12:54;Punish the cash paying consumer;8,10E+12;MTN;***;Good Day, <br> <br> I recently requested to change my account from debit order to cash paying via eft, for the simple reason that my account management by MTN has been disappointing to say the least.<br> <br> Why would MTN allow for your account to run from the 1st (invoice date) until the 1st of the following month (when debit order goes off?) But when you are a cash paying customer, you only get 21 days to pay after invoice date. Most of us consumers only get paid on the last day of each month, so why penalize us for that? <br> <br> When I contacted the 808 service and requested my account to switched over to eft method of payment, she never mentioned to me that I have 21 days after invoice to make payments or my account will be suspended, or at least send us a notification of the so called rule.<br> <br> Surely, as a cash paying customer we should at least be given until the last day of each month to make our payments? before MTN locks us out of our own accounts. Why should we be treated any differently?<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;900067;893260;16;2;0;1;0;0;2;15/09/29 9:20;214;NULL;15/09/29 7:41;15/09/29 5:46;Worst Customer Care;6,30E+12;Customer Care;***;There billing system sucks. For the last two months battling to sort out my account. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;900501;357;16;2;0;1;0;0;2;15/09/29 10:32;214;NULL;15/09/29 8:46;15/09/29 6:58;****tiest Service From Vodacom;8,91E+12;;***;I have received the worst ever possible service from vodacom, a new account was opened **********ly using my details, i was requested to send affidavit and id copy of which i did on the 2nd of september, i called on the 09th (reference No: ***) and was told that they haven't received the documents and the case was closed. i send an email to [Email Removed] explaining what the agent told me, and i got a call from a lady at vodacom saying that the case was actually not closed and that they have received documents. Today i called again and was told that the case was closed on the 25 of september because there were no documents. and now i have been told to fax the documents again 3 debit orders have been debited from my account, Please help i want my money and that contract closed;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;900704;357;16;2;0;1;0;0;2;15/09/29 15:32;214;NULL;15/09/26 13:55;15/09/29 11:58;Good Day ;8,30E+12;vodacom;***;Good Day <br> very month I buy headphones from the Vodacom shop in centurion cause I struggle to find great quality headphones that are as good as the ones, I found and the price was, quiet reasonable so I bought a pair the 1st time. I had the left ear came off as I was putting them on I had a verbal sparring with the manager and he ended up exchanging them to cut a long story short my white pair went dead to afford a fight bought new ones then go for a fight again with him so I did I have a 1 other blue pair so I wanted to use the blue ones that I had instead of using the new ones the blue ones I lost the ear plug since there de-teachable I took the plug from the new to the old and I used that I got home my girlfriend asked me if she could have them I agreed she started un-wrapping them, and when she did she said they at in two pieces that need an exchange the store manager seems to not understand how CPA works I was a store manager for MTN for years and I hand continuous training on it and for some reason he seems to think that exchanging is like liability when u purchase more products the warranty is valid for 6 months all I want is a a exchange or refund and a written apology ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;866995;67;21;2;0;1;0;0;2;15/09/29 17:07;214;4;15/09/29 15:15;15/09/29 13:33;Pay back the money;***4;;***;I Cancelled my Funeral Group scheme policies early last month because I upgraded to Green light for the same Products and I was given forms to complete for surrender . After I emailed my completed forms I never received any response from Old Mutual. I have being calling to find out about the cancelation but I am not getting a proper response.After I took a new policy with Old Mutual I received a call from some lady welcoming me to Old Mutual and I did indicated to her that I am not happy about certains things and she promised to log a query for someone to call me, is being two months now and I am still waiting to be assisted. Last month on the 18August I decided to write a cancelation letter for my new policy because no one will want to be in a company that is not taking customer needs very serious. I must say that I have experienced a bad service for the first time since I took the policy 7 years ago.I received a notification today for premium deduction from my account.Do you people not care about your customers? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;901001;893260;16;2;0;1;0;0;2;15/09/30 11:38;214;NULL;15/09/30 9:51;15/09/30 8:04;customer service;7,20E+12;customer service;***;I was on the mtn 12 1 contract which I chose not to renew but to downgrade to prepaid6 at the end of the term which I Think Was on The 26 September a I woke up on the 27th and my phone was not working,I went to mtn kwagga centre on the 28th and I was referred to the foschini store in kwagga who also referred me to either pretoria central or wonder park foschini, by the way no one of these two stores opened the system to check, I went to wonderpark and They Checked On The System , Called The 121 Office Who Told Me That My Contract Has Been Cancelled, I asked For A Downgrade But My Service Was Cancelled Why? Is this how Mtn treats it's customers when they downgrade today is the fourth day and I still do not have a service why mtn?;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;901076;793962;16;2;0;1;0;0;2;15/09/30 11:51;214;NULL;15/09/30 10:08;15/09/30 8:17;Incompitant;8,51E+12;Telkom;***;Telkom, says it all.<br> <br> A few months ago i canceled my line with telkom only to find out they had been billing me for 5 months after the cancellation.<br> <br> I just moved into a new house and called telkom to come install my line. They came on the day they said they would. However they left 5 minutes after they arrived saying they couldn't install it as the pole was broken. Fair enough, but i asked them what the process would be going forward, he promised me that they would return the next Friday to fix the pole. I called telkom this morning to ask why someone hadn't arrived to fix the pole and enquire on my line order. After waiting for 30 min on hold someone answered, i gave my ref number and she said that the technicians we coming in a months time to install the line. I told her that they have already come... The pole is broken so what were thy coming to do? She then never responded and put me on hold and never answered back.<br> <br> The worst company in South Africa, burn in hell please Telkom.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;901146;804699;16;5;0;1;0;0;5;15/09/30 13:27;214;NULL;15/09/21 16:31;15/09/30 9:53;Thanks for the great service!;7,00E+12;Bavisha Visram;***;On 21 September 2015 Bavisha Visram from Mondo did a follow up on a email I've sent Mondo regarding a product. Bavisha came back to me on number of occasions to check that the matter has been resolved and I was VERY happy and impressed with her service and friendliness. Due to her levels of service and customer care, I will now buy the product I was initially asking about. Thanks so much Bavisha! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;901185;893260;16;2;0;1;0;0;2;15/09/30 14:22;214;NULL;15/09/30 12:37;15/09/30 10:48;No Service from MTN Rosebank with transfer of phon;*** ***;;***;I have been trying since March to transfer 2 MTN accounts from my late husband's name to mine - With no success. One was transferred the other one not. Submitted documents 4 times already, been there, asked nicely, were furious, pleaded and received multiple sms's to say that vetting has been done. Account still in my late husband name, they still try debit order from his account. I am so dissapointed. In a difficult time they have made it worse. Everyone was blamed and no one responds. After we have been customers of MTN for more that 10 years I am so very dissapointed. The next step will be the OMBUDSMAN;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;422006;188;16;2;0;1;0;0;2;15/10/01 11:01;214;NULL;15/10/01 9:09;15/10/01 7:27;INCOMPETENCY AT ITS BEST;6,21E+12;;***;I've never in my life experienced such bad and *********** service in my life....<br> <br> Did my Cellphone upgrade last week Monday via the CellC Website.<br> Phoned CellC to activiate my sim swap as my new phone required a micro sim.<br> They said I must wait 48 hours for the sim swap to be activated.<br> <br> 1st Approach: Phoned Cell C and they told me that I have 3 lines activated on the Contract. I logged a call as my sim swap was not activated yet.<br> 2nd Approach: Cell C did not came back to me... Phoned again. They said I received 3 phones.... How can this be. I only received one phone.<br> 3rd Approach: Went to Cell C shop. The lady could not assist... She was sniffing like a warthog and I could not hear a thing.... They said I must phone customer care. Customer care could also not help.<br> 4th approach. I phoned 084 145, 084 142, 084 140.... STILL *********** STAFF.<br> <br> Staff screaming on the phone when you confront them on this imcompetency<br> <br> After 9 working days my new contract is still not transferred to my old cell c number.<br> I've received the following case numbers during my struggle<br> <br> ***<br> ***<br> ***<br> <br> I've tried all avenues to resolve this incompetency of staff but still no success rate.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;436231;793962;16;2;0;1;0;0;2;15/10/01 12:26;214;NULL;15/10/01 10:49;15/10/01 8:52;No one calls back no one answers, online chat lies;8,80E+12;;***;I am trying endlessly to get a line activated at my house and have tried to call more than 100 times as well as use the completely useless online chat, I simply need my home line activated for 4mb ADSL but no one ever answers or returns queries. This is appalling, how does anyone ever eventually get though to this useless organization. Surely they want the business? ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;394025;157;14;2;0;1;0;0;2;15/10/01 16:07;214;NULL;15/10/01 14:21;15/10/01 12:33;Poor service ;;Lungi;***;Really upset with the poor service that we received from Lungi and the store manager in hifi corporation in Richardsbay. We have been notified after the payment from our insurance service provider and our excess that this store do not have any stick of the make and size television. We have been ask by Lungi to travel 200 km to Durban and fetch our television after this store was paid to deliver our television at our residence. Today Lungi is not at work and nobody have notified or contacted us of anything. After we have called them and went to the store we still do not have any joy. The store manager is not there today and customer service is really really poor. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;228798;722;15;2;0;1;0;0;2;15/10/01 17:38;214;NULL;15/10/01 16:03;15/10/01 14:04;VERY DISSAPPOINTED;;Donford;***;I called in Nando's cresta today to place an order for a company function, the order consisted of 33 meals. On the phone I repeated the order 5 times and the person repeated it back to me 3 times, I can supply you with a recorded call to proof it. The order arrived 2 and a half hours later, a meal and three drinks short. Image the result when some in my team did not receive. Guys you have to up your customer services. This was really terrible service received. So this last meal get here at 16:00 and we must still pay for it. WE WILL NEVER EVER BE ORDERING FROM NANDOS EVER AGAIN!!!! Please get proper English speaking people at your front desk to avoid such.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;808226;167;23;2;0;1;0;0;2;15/10/02 11:22;214;5;15/10/02 9:36;15/10/02 7:48;DOUBLE DEBITS!;9,30E+12;;***;ADT called me wanting to promote their new offer in July, of which i agreed to it, in this offer they informed me that i would have 3 months free, and my instalment there after would be R298, they took about a month to get it installed then in August took an installment of R600, of which when asked why they informed me it was for the set up etc, this month again another R600, was taken of my account, i REGRET JOINING ADT!, and giving them access to my account!!, really pathetic! the reason why i chose ADT over the other securities in my area was because they seemed LEGIT, of which you guys have started to prove that all you want is our money.... it seems like SA RANGERS are the better...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;377914;353;5;2;0;1;0;0;2;15/10/14 15:06;214;NULL;15/10/02 13:21;15/10/02 11:32;Being Charged Extra for each month ;8,41E+12;;***;Good day, <br> I am totally unsatisfied with the pathetic Service received from multichoice, i activated my dstv premium in the month of July and close towards the end of the month i requested the catchup service to be activated. the billing i received in August was R820 and when i phoned in to Enquire i was informed that it was R699 for Premium, R79 for extra service and the remainder was for a pro rata amount i then questioned what my amount would be month end and was informed R779. On September 16th i linked a secondary machine which i was informed falls in the extra service fee of R80 as it is covered by this. Come 1st October i receive a Bill of R864.79 and now upon querying the bill i first get informed its because i was on the Compact Choice WHICH I WAS NEVER ON, and then i get informed its the extra fee for linking a secondary machine which i was told is ACTUALLY INCLUSIVE IN THE R80, so know please tell me who is lying to who.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;311511;760681;37;2;0;1;0;0;2;15/10/05 11:49;214;NULL;15/10/05 10:14;15/10/05 8:15;DOUBLE DEDUCTIONS;7,51E+12;;***;During the past few months a debit order went off my account for Bayport. During this time, the money was payed over by Bayport to MBD and every week they phoned me in this regard, although they received the money, to find out when will I pay the debit order. At the end of August 2015 a double deduction went off my account as MBD also deducted the amount. I phoned, sent all the bank statements without any feedback. End of September the same happened. Without any assistance. On today, 2015-10-05, I spoke to a lady called Elenor, who was supposed to sent me email saying I can reverse the debit order. Without any success. All the relevant documents was sent to Neo Moleko, who sent me an email back, saying that this is the only statement she received from Bayport, meanwhile it was my bank statement. How competent is your company???? You put me in a situation where I can't pay my rent due to your incompetence. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;667271;793962;16;2;0;1;0;0;2;15/10/05 14:10;214;NULL;15/10/05 12:27;15/10/05 10:36;FALSE ADVERTISING - NO STOCK - NO RESPONSE;7,10E+12;;***;As per my previous post here on Hellopeter.<br> Simply putting it, I've been looking for a new phone (and contract) for my wife as she is currently on pre-paid and I want to upgrade her unit.<br> Been looking for the A5 now at Telkom for about a month, they have been telling me next week we will have units in, not asked to fill in any papers or whatever, just been told to come back next week.<br> On the 26th September I went to various shops (6 to be more precise) and none of them had stock. Filled in a request or whatever online for the phone and no one has phoned me or emailed me to give me any feedback. I went back on Sunday (4th October) and no stock still available, they also were not able to give me feedback as to my online \deal\"".<br> #noserviceTelkom<br> """