WS
Werner S

1 reviews | Active since Sept 2011

15 Jul 2015, 14:02

Discriminating against Afrikaans speaking people

Standard Bank is discriminating against Afrikaans speaking people I had the call Center Phoning Me 5 times in the last 4 Weeks but are not able to speak to me in Afrikaans but they will have someone phoning me back that will be able to speak Afrikaans but still waiting The last call I really had nice experience that i am deciding to change my bank . I am writing this in english so that you and staff can understand what am I writing .

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Replies (1)
Standard Bank
Standard Bank's reply15 Jul 2015, 15:17
Official
Hello redsilver,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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