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Nazmeera A

1 reviews | Active since Sept 2016

19 Nov 2019, 15:11

Discriminate and decline on what basis

App**** for a loan online it says I dont qualify and then when I try to print the screen it says error I tried calling at 15:00 to the call centre and it keeps cutting

My score seems good enough for a loan and I have money left at the end of the month.

Is it such that you advertise loans on tv to certain callibre of ppl only and I dont fit in that?

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Replies (2)
Standard Bank
Standard Bank's reply20 Nov 2019, 05:08
Official
 Hello Nazmeera
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards  Complaint Resolution Centre
 ********** ********** (fax)
 *********** 
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Nazmeera A's update22 Nov 2019, 09:39
Reviewer Update
No communication received at all regarding this.

Please email me so we can get to the bottom of this.