Disconnected from their customers

<p>I am a standard bank user and so is my father. Money was payed to me from his account. This money took three days to come in. That was three days of him not having access to that money because it left his account. And three days of me not having access to that money. Asking standard bank where the money was was of zero help, no one could tell us. This money is of critical nature and all we could be told was of their systems. Standard bank spent more time defending a flawed system that has been sold to us as perfect and reliable rather than helping a customer who has been wrongly affected by this. They don't care about their customers in my opinion.</p>