MS
Mtulisi S

1 reviews | Active since Jan 2020

20 Jul 2020, 12:02

Discomfort with the Standard bank client service

Good day Hellow Peter,

I am very not impressed with the service I am getting from Satndard bank, last month I purchased a new phone and downloaded the mobile App, I exoerienced difficulty when i was trying to do the immidiate payment. I called in order fr them to fix the problem, they are now taking me from pillar to post. I do not know what is it that is so difficult to fix. I am really nothappy with their service. After holding the line for an hour.

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Replies (2)
Standard Bank
Standard Bank's reply20 Jul 2020, 14:02
Official
Dear Mtulisi

Thank you posting your comments. 

We looking into your matter and feedback will be provided shortly.

Kind regards

Complaint Resolution Centre
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********** (fax)
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Standard Bank
Standard Bank's reply27 Jul 2020, 10:08
Official
Dear Mtulisi Skaap

Thank you once again for posting your comments.

I refer to our email correspondence with each other and you confirmed that the matter has been sorted out already.

Kind regards

Clint Petersen
Complaint Resolution Centre
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