RB
Ron B
1 reviews | Active since Jul 2011
12 Feb 2015, 17:22
DISCLOSING PRIVATE AND CONFIDENTIAL INFORMATION
A voice recording was played to whoever answered my home land-line stating my account had been overdrawn in a bad tone. This was answered by a guest who was awaiting an incoming call so embarrassing as well as disclosing of a clients private confidential information to a third party.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
13 Feb 2015, 10:17Hello veeronbri,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply13 Feb 2015, 10:17
Official
Hello veeronbri,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***