Disappointment with Standard Bank
<p>would just like to express my deep disappointment with Standard Bank for what is going on with my Cheque Card, i am able to withdraw at the ATM but any swipe i try and do or online purchase it just fails or declines, the issue is ongoing for 3 days now i have been to the branch in Stellenbosh 3 times and they have been unable to assist as everything looks "ok" on their side, the card has been tested and should be working fine, but does not, and all they can do is refer me to the online agents that had me waiting for 10+ min with not answer. I am stuck unable to do any transactions except for cash and Standard Bank seems to be oblivious to why this is happening ! Please can this issue be resolved ASAP it is really frustrating and embarrassing t say the least !!!</p>
Good day George Meyer
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day George Meyer
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
