MS
Maroeshka S

1 reviews | Active since Sept 2026

04 Sept 2026, 17:49

DISAPPOINTMENT WITH A CAPITAL D

Worst experience ever. Constant problems with transactions that go off double the amount or present as declined on the screen but deduct from the account however it takes forever to get you money back. Left in situations where you need to borrow and pay back interest because the bank that is supposed to be protecting your money seems to always make it disappear

0
Replies (2)
Standard Bank
Standard Bank's reply05 Sept 2026, 07:47
Official
Dear Maroeshka,

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply07 Sept 2026, 10:56
Official
Dear Maroeshka,

We would like to thank you for giving us the opportunity to address your matter. 

We are glad we could assist. Kindly let us know should need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards, 
Standard Bank Hello Peter Team 
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