nG
noni G
1 reviews | Active since May 2019
15 Jan 2025, 09:09
disappointment is an under statement ?
I hope this will be resolved .
On the 11th January we sold our car , payment was done for R250 000.00 we could only access +-10k and the account was blocked. I have been going to the bank every day now , I was advised to call a number AND I was kept on the line for +-45 minutes yet still nothing has been resolved. I so wish someone understood the reason for the sales was that we needed the money , now i want to understand how can this be resolved soonest without being sent from pillar to post ?
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
15 Jan 2025, 09:27Good day Noni,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Jan 2025, 09:27
Official
Good day Noni,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
nG
noni G's updateReviewer Update
15 Jan 2025, 10:10Still apologising is not going to make anything better , I need a way forward with the enquiry.
How and when will be accessing my money or be able to use my account ?
How and when will be accessing my money or be able to use my account ?
nG
noni G's update15 Jan 2025, 10:10
Reviewer Update
Still apologising is not going to make anything better , I need a way forward with the enquiry.
How and when will be accessing my money or be able to use my account ?
How and when will be accessing my money or be able to use my account ?
Standard Bank's replyOfficial
15 Jan 2025, 12:42Good day Noni,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Jan 2025, 12:42
Official
Good day Noni,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***