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Ashley D
1 reviews | Active since Jan 2021
02 Dec 2025, 09:25
Disappointing Standard Bank Connect service and its barely started!
I have been on hold with Standard Bank Connect since yesterday around 3pm, which I then had to end the call cause its went until closing - screenshot evidence on hand. This morning same story, called at 8am and I am still on home its almost 9:30 and zero light in sight. Standard Bank needs to up their staff numbers so that a person doesn't have to hold for 2 hours plus. Not everyone wants to be called back.
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Standard Bank's replyOfficial
02 Dec 2025, 09:44Dear Ashley,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Dec 2025, 09:44
Official
Dear Ashley,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***