IM
Itumeleng M
1 reviews | Active since Feb 2019
13 Aug 2022, 06:24
Disappointing Standard Bank
I hereby place on record my sheer dissatisfaction and disappointment with the service I am receiving from Standard Bank. I am a Standard Bank client, and Standard Bank is making a lot of money out of me, yet I ALWAYS get assistance from Absa. It is for this reason that I have decided to move account to Absa because Standard Bank has a total regard for me.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
13 Aug 2022, 08:46Good Day Itumeleng
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be on the look out for a call from one of our consultants.
Regards
Standard Bank Hello Peter Team
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be on the look out for a call from one of our consultants.
Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Aug 2022, 08:46
Official
Good Day Itumeleng
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be on the look out for a call from one of our consultants.
Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
Please be on the look out for a call from one of our consultants.
Regards
Standard Bank Hello Peter Team
***
IM
Itumeleng M's updateReviewer Update
13 Aug 2022, 10:25Please do not bother. My decision is final. Once I get a break from work, I WILL MOVE ALL MY ACCOUNTS TO ABSA
IM
Itumeleng M's update13 Aug 2022, 10:25
Reviewer Update
Please do not bother. My decision is final. Once I get a break from work, I WILL MOVE ALL MY ACCOUNTS TO ABSA
Standard Bank's replyOfficial
13 Aug 2022, 10:49Hello Itumeleng
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply13 Aug 2022, 10:49
Official
Hello Itumeleng
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***
This is not the level of service we strive for.
We understand your frustration and would like to help.
We can assure you that your matter is now in the right hands.
We have responded to you via email, please review and respond accordingly.
We would like to get you sorted as soon as possible.
Kind regards
Standard Bank Help Centre
***